Privacy Policy

When you visit our website, submit a consultation request, or engage our bookkeeping services, we may collect the following categories of information:

• Personal Information: Name, email address, phone number, business name, and any additional details you provide through our contact or consultation forms.
• Financial & Business Information: Bookkeeping records, bank transaction data, financial documents, receipts, and related files shared with us for service delivery.
• Technical Information: Browser type, IP address, device identifiers, and pages visited on our website, collected automatically through standard web server logs and analytics tools.

We use the information we collect to:

• Respond to your inquiries and schedule consultation calls.
• Deliver bookkeeping, transaction reconciliation, and financial back-office services.
• Communicate with you regarding your account, service updates, or important notices.
• Improve our website performance, service quality, and overall user experience.
• Comply with applicable legal obligations and protect our legitimate business interests.

We do not sell, trade, or rent your personal or financial information to third parties. We may share your information only under the following circumstances:

• With your explicit consent for a specific service or request.
• With trusted service providers who assist in our operations, bound by strict confidentiality agreements.
• When required by law, regulation, subpoena, or legal process.
• To protect the rights, property, or safety of 24MAGIC, our clients, or the public.

We implement industry-standard security measures to safeguard your personal and financial information:

• AES-256 encryption and TLS 1.3 for all data transmissions.
• SOC 2 Type II compliant cloud infrastructure with role-based access controls.
• Read-only bank connections — we can never move or access your funds.
• Regular security audits, penetration testing, and access reviews.
• Confidentiality agreements for all team members with access to client data.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to reach out if you have concerns about data security.

We retain your personal and business information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or regulatory reporting requirements.

When your engagement with 24MAGIC ends, we will securely delete or return your documents and data within a reasonable timeframe, unless a longer retention period is required or permitted by law.

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at support@24magic.co.

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Our website uses essential cookies to ensure core functionality and improve your browsing experience. We do not use third-party advertising cookies or cross-site tracking pixels.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us: