Privacy Policy
Your data matters to us. This policy explains how 24MAGIC collects, uses, and protects your information.
Information We Collect
When you visit our website, submit a consultation request, or engage our bookkeeping services, we may collect the following categories of information:
- Personal Information: Name, email address, phone number, business name, and any additional details you provide through our contact or consultation forms.
- Financial & Business Information: Bookkeeping records, bank transaction data, financial documents, receipts, and related files shared with us for service delivery.
- Technical Information: Browser type, IP address, device identifiers, and pages visited on our website, collected automatically through standard web server logs and analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultation calls.
- Deliver bookkeeping, transaction reconciliation, and business support services.
- Communicate with you regarding your account, service updates, or important notices.
- Improve our website performance, service quality, and overall user experience.
- Comply with applicable legal obligations and protect our legitimate business interests.
Information Sharing
We do not sell, trade, or rent your personal or financial information to third parties. We may share your information only under the following circumstances:
- With your explicit consent for a specific service or request.
- With trusted service providers who assist in our operations, bound by strict confidentiality agreements.
- When required by law, regulation, subpoena, or legal process.
- To protect the rights, property, or safety of 24MAGIC, our clients, or the public.
Data Security
We take reasonable measures to safeguard your personal and financial information:
- Access to client information is limited to authorized team members.
- Client information is handled confidentially and used only for providing our services.
- Confidentiality agreements are maintained for team members who have access to client information.
- Access to client information is reviewed and managed as needed.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to reach out if you have any concerns about data security.
Data Retention
We retain your personal and business information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or regulatory reporting requirements.
When your engagement with 24MAGIC ends, we will securely delete or return your documents and data within a reasonable timeframe, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at contact@24magic.in.
We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
24MAGIC Bookkeeping & Business Support